Samsung Kies Phone
If you have ever used Samsung Kies, you must know the detailed steps to backup and restore files with it- connect the phone to computer> run the Samsung Kies and let it detect your phone> backup or restore files. So, it is obvious that the transferring process would be failed when the phone cannot be recognized by Kies. In this case, you need to find the solutions to fix Samsung Kies cannot detect phone issue and then you can go on.
How to Unbrick or Restore your Samsung Firmware with Kies, Universal Method works on all Samsung devices. Click show more to see all the links you will need. Samsung Kies air is an Android APK file, which can be used to connect your Samsung device to the computer via WiFi and manage content on your Samsung device through the browser. With it, you can transfer files to and from your Samsung device, read messages and call logs, sync contacts with Google, Outlook, Yahoo, and more. Samsung Kies, a freeware developed by Samsung Inc, works as a data manager for Samsung phones. It enables you to manage the content stored in your handset through computer. In the following article, we will show you what Samsung Kies can do for us and how it works. Note: So far, there are two versions of. Samsung Kies is current only available for devices running Android 4.2 or lower. For Android 4.3 or higher, use. Kies is a desktop software available from the Samsung which allows you to manage, transfer, and enjoy digital content, including photos, videos, music, contacts, and calendar events between a Samsung device and a computer. How to Connect Samsung Phone to PC via MTP Mode? Using the MTP (Media Transfer Protocol).
What to Do When My Phone Cannot Be Detected?
Normally, the detection failure includes two cases. The first case is that users can connect their Samsung phone to computer but Kies fails to detect it. When you meet such a problem, you can try to solve it by several tips.
Trick 1. Use other USB to reconnect the phone to computer
Just plug out the USB cord from the PC and then find or buy a compatible USB cable to establish the connection once again. That's because the USB you used might be broken so it cannot make the phone be detected. Besides, you can try to use a different port on your computer meanwhile. If the issue is caused by the USB cable or port, this means can fix it easily.
Trick 2. Restart your phone and computer
If the USB cable and port are normal and run well, you can try to restart everything, including Samsung phone, Kies and computer. This can refresh the system of the device and software and turn off all the background programs. After that, you can build a connection between Samsung phone and computer as usual and then launch Kies to make the connected phone be recognized.
Trick 3. Update Samsung Kies
An old version of Samsung Kies would affect the syncing process so just check the version before you begin the transmission. To check the updates, you can run the Kies on computer and then navigate to Information> Check for updates. Once you see any update available here, tap on it and follow the instructions to install the latest version on PC and then reconnect the phone to have a see.
Trick 4. Reinstall Samsung Kies
Another possibility is that Kies is installed improperly so it cannot work well. To fix this issue, you can uninstall the software on your computer at first and then reinstall it.
Docker hub download image. Trick 5. Check the supported phone models of Samsung Kies
No all the Samsung phones are supported by Samsung Kies. Thus, you'd better go to samsung.com to check whether your phone is on the list. If not, you should give up this means and find other ways to backup and restore your Samsung data.
Trick 6. Reinstall device driver Safari latest version iphone.
You can turn to the tool on Kies directly. This can be completed by:
- On Kies, you can find 'Troubleshoot connection error' option on the homepage and click on it to diagnose the error. Then Kies will initialize the connection history, reinstall device driver and fix the error. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again.
- On Kies 3, you can go to Tool> Reinstall device driver and then tap on Reinstall to start the installation.
How to Fix Kies Stuck on Connecting Issue?
Another case is that Kies cannot detect your phone but keeps saying Connecting. This problem is mainly caused by the unsuccessful USB driver installation. So when you face this situation, you can try to update the driver for your mobile phone:
- Go to Disk (C:) on My Computer and select Program Files (x86)> Samsung> Kies> USB Driver.
- Just double-click on USB Driver to launch SAMSUNG_USB_Driver_for_Mobile_Phones.exe.
Please note that this means is only applicable to Windows PC.
See also:
Another Way to Backup or Manage Samsung Files on Computer
For the Samsung users whose phones are not supported by Samsung Kies, they need to find other ways to backup or manage their Samsung files on computer. Here, the suggested means is to ask MobiKin Assistant for Android (Win & Mac) for help. It can backup and restore all your Samsung files within one simple click. What's more, you can delete files, install/uninstall applications or add new data to the folder on this program as well.
If you are interested in it, you can download the free trial of this tool and then go with the steps below to backup and restore your Samsung data.
- Run the program on your computer and then connect the Samsung phone to the PC via USB cable or Wi-fi. If you select to use USB cable here, you need to enable USB debugging on your phone to make it detectable.
- After the detection, you will get the main interface of this tool. Just click on Super Toolkit from the top menu and choose Backup option to bring out a window that displays several file types you can backup. Next, elect the file types you want to backup and tap on Back Up to save them to your computer.
If you want to restore the data, you can go to Super Toolkit> Restore and then elect the file types and hit Restore to get back the data.
Related Articles:
People use portable devices to store important data like contacts, message, schedules, photos, notes, etc. However, in these years, I often receive some emails, sent by users, complaining that they accidentally deleted or lost significant data from their Samsung Galaxy. That is the reason why we should backup Samsung galaxy/Note to PC regularly.The purpose of writing this article is to show you how to back up and restore data from Galaxy devices with Samsung Kies, a data manager program for Samsung devices and the third-party programs: Android Backup Restore and Phone Transfer.
- Part 1: Backup and Restore Data with Samsung Kies
- Part 2: Back Up Samsung with Smart Switch
- Part 3: Backup & Restore Data with Android Backup Restore
- Bonus Tips: Restore Samsung Backup to iPhone
Part 1 Backup and Restore Data with Samsung Kies
Section 1 Backup Phone DataStep 1Connect Devices to PC and Select 'Backup & Restore'
Plug your Samsung Galaxy in the computer via USB cable. Once successfully connected, choose 'Backup & Restore
Samsung Kids Phone
' option and click 'Data backup'. Kies divides phone data into two categories: Personal information (contacts, memo, planner, call log and message) and Content (video, music and photo).Step 2Start Backing Up
You can selectively choose those data you need, but I suggest you to tick all the data. When finishing selection, hit the 'Backup' button at the top-right corner and start backup process. After a while, press the 'Complete' button to end the process. You can directly check the media files backup like music, videos and photos on your computer. But for call log and messages backup, you need to install some specific software to read them.
Section 2 Recover Lost Data
Step 1 Choose Backup Files
Switch to 'Restore data' option. The software will automatically load the files your backed up from the plug-in device. That's why we always reminder users not to modify the route of backup files. You can retrieve all the data or select therein categories. Besides, the 'Application' option enables you to just restore a particular item as well.
Step 2 Start Data Recovery
After ticking all the content you want to regain, hit the 'Restore' button to start recovering. When the process completed, you can check the data on your Samsung phone.
Kies only supports devices created by Samsung, if you want to back up and restore data between different phones or even different OS systems, please continue to read and you will find out the guide you want.
Part 2: Back Up Samsung with Smart Switch
Smart Switch is also a good way to backup Samsung phone data if you get an SD card on your device. It is free to use and you are allowed to back up the important content saved in your device to the external SD card. In addition, it is pretty simple to use. Please check it out below:1. Download Smart Switch from Google Play
2. Launch the app on Android
3. Go to 'MORE > Transfer via SD Card' and you can start the backup process
4. Choose the contents you want to back up
5. Tap on 'BACK UP' button and wait patiently for the process
More details of the guide to back up Samsung phone data please click on here.
Part 3: Backup & Restore Data with Android Backup Restore
Android Backup Restore is a very effective third-party program that allows you to back up and restore your important data from Android to computer. Please download the program by clicking the download button below.Step 1
Samsung Kies Supported Phones
Connect Samsung Phone to PCSamsung Kids Phone Number
Once you install the program successfully, please launch it! On the interface, please go to 'Data Backup & Restore' and then connect device to computer via the matching USB cable.Step 2Select File Types to Back Up
Samsung Kids Phone Watch
After your device is detected by the program, you can see different data types on the interface. Please choose the ones you want to back up.Step 3Back Up Android Data
Click on the 'Backup' button to start the process. Wait for a moment, and you would be notified that the data backup has been completed. Click on the 'View the backup' and navigate to the location of the backup copy on the computer.
To restore the backup copy to your Android, no matter to get back lost data or import data on new phone, you can click on the 'Restore' button on the interface as following with your target device connected.
Bonus Tips: Restore Samsung Backup to iPhone
However, if you want to restore Samsung backup to iPhone 7/7S, it is hard to find out a suitable and effective way to work. The Kies and the Android Backup Restore don’t support users to restore the backup to iPhone and though the Smart Switch can work with the case, you can only select several data types for the job(Smart Switch doesn't support all the data types to backup and restore to iPhone).In this way, what should you do if you want to restore the Samsung backup to iPhone 7/7S? Here I want to recommend the Phone Transfer program, which allows phone to phone data transfer and compatible with almost all popular devices.
Please firstly download and install the Phone Transfer program on your computer.
Section 1. Back Up Content
Step 1Select 'Back Up Your Phone' Mode
There four mode in the main interface. Choose the one in light blue.
Step 2Start Copy
When the phone is connected, you will enter the interface as below. Tick all the content to backup in the middle column and click 'Start Copy' button.
Section 2. Recover Content
Step 1Select Recovery Mode
Choose 'Restore From Backups' mode in the main windows.
Step 2Retrieve Data from Computer or Phone
Tick the backup files of your plug-in phone or you can select backup from other devices or Kies. Then, choose the content you want to restore in the middle column and hit the 'Start Copy' button.
That's it! If this article is useful to you, please repose and share it to those in need. And please drop us a comment below if you have any question.